Conditions of Use

TERMS & CONDITIONS

GUARANTEE

It is our policy to ensure that all goods are supplied in perfect condition. However, should any our products be damaged or unsatisfactory, we will replace it. This does not affect your statutory rights.

CONDITIONS OF SALE

All prices shown are inclusive of VAT where applicable at current rates. Prices are correct at time of going to press, but are subject to market fluctuations. Delivery charges apply to all orders. Full payment by cheque, credit or debit card must accompany all orders.

GENERAL INFORMATION

All items shown in the brochure are subject to availability. In the event of an item(s) not being available, we reserve the right to substitute these with item(s) of similar value. All giftboxes, baskets and hampers photographed contain only the items listed. Other items and props featured in the photographs are not included. The description ‘Hamper’ is used in the general sense. Vintages of wines may change through the year. It is our policy to use quality packaging and presentation materials as reflected in this catalogue. However, presentation and packaging (hampers, baskets, giftboxes and ribbons) may vary from those illustrated in the photographs due to availability, changes in design and new stock.

CLAIMS

Claims for damage and breakages must be brought to our attention in writing within 3 days of receipt of goods. In the event of non-arrival, please contact us within 2 weeks of the expected delivery date.

INTERNATIONAL DELIVERIES

All international deliveries are subject to our Couriers terms and conditions and as such cannot be guaranteed. Deliveries will be made subject to anticipated delivery speeds and we cannot be held responsible for delays caused by customs regulations or any other reason beyond our control whilst in transit. We cannot be held responsible for non-delivery of items after an attempted delivery and the recipient not claiming the item from the relevant postal service.

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